Orbits Networks, Inc.
Effective Date: [Insert date]
Orbits Networks, Inc (“Orbits”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access or use our website, mobile applications, and related services (collectively, the “Services”).
By using Orbits, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Information You Provide
- Full name
- Phone number
- Email address
- Account credentials
- Payment information (processed by third-party payment providers)
- Profile information
- Driver information and documents (drivers only)
b) Information Collected Automatically
- Device information (model, operating system, identifiers)
- IP address
- App and website usage data
- Log files and diagnostic data
c) Location Information
We collect precise location data only when necessary to:
- Match riders with drivers
- Enable navigation and trip tracking
- Improve safety and service accuracy
Location data is collected only during active trips or when the app is in use, in accordance with your device settings.
2. How We Use Your Information
We use personal information to:
- Provide and operate the Services
- Process payments and transactions
- Verify identity and prevent fraud
- Ensure safety and security
- Communicate service-related information
- Improve and optimize our platform
- Comply with legal and regulatory obligations
3. Sharing of Information
We may share information with:
- Payment processors
- Mapping and GPS service providers
- Cloud hosting, analytics, and customer support providers
- Legal authorities when required by law
🚫 Orbits does not sell any of your personal data.
4. Mobile App Permissions (iOS & Android)
Orbits may request the following permissions:
- Location: to enable ride matching, navigation, and safety
- Camera: to upload profile photos, documents, or report incidents
- Photos/Media: to upload files and documents
- Microphone (if enabled): for in-app communication features
- Notifications: for trip updates and security alerts
- Device & Network Access: for app functionality, security, and fraud prevention
You may manage or revoke permissions at any time in your device settings. Some features may not function properly if permissions are disabled.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide the Services
- Meet legal and regulatory requirements
- Resolve disputes and prevent fraud
Data is securely deleted or anonymized when no longer needed.
6. Data Security
Orbits implements reasonable administrative, technical, and physical safeguards to protect personal information.
However, no system can be guaranteed to be 100% secure.
7. Children’s Privacy
Orbits does not knowingly collect personal information from individuals under the age of 18.
If such information is identified, it will be deleted promptly.
8. Third-Party Services
Our Services may contain links to third-party websites or services to vet drivers (background check) or to verify users.
We are not responsible for the privacy practices of third parties.
9. International Data Transfers
Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
Appropriate safeguards are applied where required.
10. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal data we collect and how it is used
- Access your personal information
- Request deletion or correction of your data
- Limit the use of sensitive personal information
- Opt out of the sale or sharing of personal data
🚫 Orbits does not sell or share personal data as defined by CCPA/CPRA.
To exercise your rights, contact us at:
📧 privacy@orbits.com
Orbits will not discriminate against users for exercising these rights.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the changes.
12. Contact Information
Orbits Networks, Inc.
State of Incorporation: New York, USA
📧 Email: privacy@orbits.com